Student FAQ

What do I do if I forgot my MyMail.TC3.edu password?
Who do I contact if I can't log into IQ.Web?
What if I have questions about Angel?
What do I do if I get the "Cannot log into IQ.Web using this id and password" error message?
What if I cannot see MyMail.TC3.edu link in IQ.Web with "Guest Access"?

What do I do if I forgot my MyMail.TC3.edu password?

If you have changed your password then you need to contact Microsoft. If you haven't logged in yet, log into IQ.Web, and choose MyMail.TC3.edu from the menu on the left.

Who do I contact if I can't log into IQ.Web?

Contact the Enrollment Services Office, 607.844.6580.

What if I have questions about Angel?

NOTE: For ANGEL courses, you can login to IQ.Web to see your ANGEL login information (username and starting password).

Technical help (logins, access, etc.) can be obtained by contacting Eric Machan Howd (607.844.8222, Ext. 4297), Bob Yavits (607.844.8222, Ext. 4357), or the SUNY Learning Network HelpDesk (during the day and after hours), 1.800.875.6269.

What do I do if I get the "Cannot log into IQ.Web using this id and password" error message?

This ID and password is for your E-mail account, not IQ.Web. You will need to create an IQ.Web account. Once you have set up your account you can log in.

What if I cannot see MyMail.TC3.edu link in IQ.Web with "Guest Access"?

You will need to create an IQ.Web account. Once you have set up your account you can log in.

Tompkins Cortland Community College

	Skip to Content
	Calendar \| myTC3 \| A-Z List \| Search
	New Users myTC3 myINFO myMail myWEB COURSES myCARD Student FAQ Student Computer Recommendation Computers in Res Life TC3 Mobile/Smart Phones Text Message Alerts Wireless Access Academic Computing Services Computer Labs POPA Phones For more information, contact: Campus Technology 607.844.8222, Ext. 4285 E-mail Campus Technology	Student FAQ What do I do if I forgot my MyMail.TC3.edu password? Who do I contact if I can't log into IQ.Web? What if I have questions about Angel? What do I do if I get the "Cannot log into IQ.Web using this id and password" error message? What if I cannot see MyMail.TC3.edu link in IQ.Web with "Guest Access"? What do I do if I forgot my MyMail.TC3.edu password? If you have changed your password then you need to contact Microsoft. If you haven't logged in yet, log into IQ.Web, and choose MyMail.TC3.edu from the menu on the left. Back to top Who do I contact if I can't log into IQ.Web? Contact the Enrollment Services Office, 607.844.6580. Back to top What if I have questions about Angel? NOTE: For ANGEL courses, you can login to IQ.Web to see your ANGEL login information (username and starting password). Technical help (logins, access, etc.) can be obtained by contacting Eric Machan Howd (607.844.8222, Ext. 4297), Bob Yavits (607.844.8222, Ext. 4357), or the SUNY Learning Network HelpDesk (during the day and after hours), 1.800.875.6269. Back to top What do I do if I get the "Cannot log into IQ.Web using this id and password" error message? This ID and password is for your E-mail account, not IQ.Web. You will need to create an IQ.Web account. Once you have set up your account you can log in. Back to top What if I cannot see MyMail.TC3.edu link in IQ.Web with "Guest Access"? You will need to create an IQ.Web account. Once you have set up your account you can log in. Back to top
	Tompkins Cortland Community College P.O. Box 139 · 170 North Street · Dryden, New York 13053 1.888.567.8211 — 1.607.844.8211 Contact the webmaster for web site or accessibility issues.